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FAQs

Returns

What is the return policy?

We offer returns on all items within 7 days of customers receiving their items. If you wish to return an item then simply email us on kingofgood@hotmail.com in order to ensure we can process your refund.

How do I make changes to an order I’ve already placed?

If you wish to cancel or amend your order on the same day of your purchase then simply contact us on kingofgoods@hotmail.com and we will process your request.

Can I cancel my order?

If you wish to cancel your order before it has been shipped out then we can provide you with a cancellation and a full refund. If the customer has not received their orders within 25 days then they can contact us on kingofgoods@hotmail.com for a cancellation.

Shipping

When will I receive my order?

Customers can expect to receive their purchase within 7-25 days.

What do I do if I never received my order?

If in the unfortunate event occurs that you have not received your order then please email us on kingofgoods@hotmail.com so we are able to get an update on your order or issue a full refund.

What do I do if I received a defective order?

Please email us directly on kingofgoods@hotmail.com and we will issue a full refund or replace your order.

Company Info

How do I contact your company if my question isn’t answered here?

If you have any other questions or queries please email us directly on kingofgoods@hotmail.com